Keyspan URM-17A Manuel d'utilisateur télécharger pdf (Page 21)

If your Keyspan Remote for iTunes Receiver's light stays on and does not turn off, you will need to

disconnect the adapter/receiver and then reinstall the Keyspan Remote Software. If the Keyspan

Remote for iTunes Receiver light still stays on, please contact Keyspan Technical Support for

further support.

If the Keyspan Remote for iTunes Receiver light does not turn on at all, or displays a different

behavior, please contact Keyspan Technical Support for further support.

Troubleshooting: Software

Launch the Keyspan Remote Software.

MACINTOSH:

Double click the KeyspanDMR application is located in your Applications folder.

WINDOWS:

The Keyspan Remote Software application is located in your START menu ->

PROGRAMS -> KEYSPAN REMOTE.

When you open the Keyspan Remote software, it should report that the Mapper is running and the

Adapter (aka the Keyspan Remote for iTunes Receiver) is connected or present.

If the Mapper is not running, use the application START/ LOAD MAPPER button to start the

Mapper. The Mapper must be running as this is the program that tells your computer what to do.

If the Adapter/Receiver is not connected or not present, check to see if the Adapter/Receiver is

connected to USB port.

Troubleshooting: Remote Control Hardware

Point the Keyspan remote control at the Remote for iTunes Receiver and press and hold any button.

You should notice a red light blink rapidly on the Receiver.

If a red light does not blink rapidly on the Receiver when you press and hold a button on the

Remote for iTunes Remote Control, check to see if the remote control's batteries are properly

installed and that you've removed the battery protector as described in the Installation section of this

manual. Also, make sure to point the Keyspan Remote for iTunes Control directly at the Remote for

iTunes Receiver.

Airport Express Troubleshooting

Keyspan: Remote for iTunes - User Manual (Mac OS X & Windows)

This User Manual applies to the Keyspan Remote for iTunes Software Version 2.3

Rev 2005jun01 Page 21

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Keyspan URM-17A Manuel d'utilisateur Page 21